Royal Media Services Limited – Receptionist and Radio Presenter.

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Royal Media Services Limited wishes to recruit suitably qualified staff for the above position. The Job holder will be responsible for the overall management of the reception and the telephone systems. They will be required to work well and professionally
with both the external and internal customers and ensure seamless services are offered at all times.

KEY ROLES AND RESPONSIBILITIES
This front office role will include the following:

  • Development, review and implementation of standard operating procedures for front office.
  • Coordination of Information flow within the organization
  • Tracking and following-up all calls, emails and hard copy documents received through the front office desk.
  • Management of all assets under the front office.
  • Provision of reports required from front office.
  • Responding to customer inquiries and complaints and communicating appropriate options for resolution in a timely manner.
  • Linking staff within departments with external clients.
  • Receiving, recording and escalating client’s/ visitors grievances.
  • Provide exceptional customer care services by attending to visitors/clients and directing them accordingly.
  • Directing all telephone, email and physical inquires to the right office.
  • Ensure effective management of incoming/outgoing calls and maintaining a daily record of calls made.
  • Receiving, sorting, registering and distributing incoming mails, letters and parcels for the assigned office for action.
  • Maintaining high standards of cleanliness/hygiene and tidiness within the front office.
  • Informing customers about services available and assessing customer needs.
  • Scheduling work to ensure accurate phone coverage, monitors priority of calls and shifts escalated calls to assure resolution to problems.
  • Preparing standard reports to track workload, response time and quality of input.
  • Assists in planning and implementing front office goals and make recommendations to management to improve efficiency and effectiveness.
  • Maintaining the image of the company by attending to clients with respect and integrity.

The Key Result areas: Calls Turnaround time, enquiry resolution, customer / visitors satisfaction.

Academic and professional Experience

  • Diploma or a degree in a relevant degree
  • At least two years’ experience in front office management in a busy environment

Personal Attributes

  • Notably high level of Emotional intelligence.
  • Handles diverse modes of stress with ease
  • Great implementer/ good in execution and follow up
  • Hands on knowledge on calls management
  • Ability to make quick and hard decisions
  • Good communicator with great conversation skills
  • Self -contained, reliable and adaptable person.
  • Clear display of internal locus of control mode of thinking.

If you find this a good challenge and you qualify, please send your application and CV to recruitment@royalmedia.co.ke. Quote the code REF No. HRD/REC/HR/06/2018
Closing date will be Wednesday 27th June, 2018 at 5pm. Please note only shortlisted candidates will be contacted

SULWE FM RADIO PRESENTER

SULWE FM is seeking to fill the position of a radio presenter. If you believe you have what it takes to fill the above position, take time and read through and apply.

KEY ROLES AND RESPONSIBILITIES
The successful candidate will among others be able to do the following;

  • Research, plan and develop on air content, ideas and concepts in line with the station strategy and values.
  • On air presentation/continuity, news and acting on feedback from listeners.
  • Thoroughly understands and relates with the typical SULWE FM listener
  • Write broadcasting reports and execute commercial logs
  • Music research – identifies, propose and source music to be incorporated into the station sound.
  • Carry out outside broadcasting/Road shows and attend functions on behalf of the station.
  • Receiving briefs from clients/ sales/ supervisor and executing accordingly.
  • Scripting, recording, packaging and producing station features
  • Creatively create and execute on air gaming elements
  • Cross-promote the company’s online & traditional product lines
  • Conceptualize and execute online campaigns for various projects
  • Update all station social media platforms regularly
  • Liaise with digital sales officers to create campaigns that can be commercialized

Skills and Personal attribute

  • Fluent in spoken and written Bukusu, English and Swahili with a radio voice & personality as well as an ear for music.
  • Able to work odd hours including weekends and holidays without supervision.
  • Must be social media savvy, innovative and creative
  • Have an understanding of Media Law and Ethics

Academic and professional experience

  • A university degree in journalism / mass communication or another related field from a recognized university.
  • At least 3 years experience as a Presenter /newsreader/reporter/subeditor in a reputable radio station.
  • Must be social media savvy, innovative and creative

If you find this a good challenge and you qualify, please send your application and CV to recruitment@royalmedia.co.ke. Quote the code REF No. HRD/SFM/RP/06/2018
Closing date will be Friday 29th June ,2018 at 5pm. Please note only shortlisted candidates will be contacted.

MULEMBE FM NEWS PRESENTER

MULEMBE FM is seeking to fill the position of a radio news presenter. If you believe you have what it takes to fill the above position, take time, read through and apply.

KEY ROLES AND RESPONSIBILITIES

  • To sub-edit copy from reporters/correspondents.
  • Writing scripts for bulletins, headlines and reports.
  • Selecting appropriate stories and exercising editorial judgement on the best angle from which to approach a story.
  • Preparing and presenting material ‘on air’ for both pre-recorded and live pieces;
  • Generating ideas for stories , features and following leads from news agencies, the police, the public, press conferences and other sources.
  • Pitching story ideas to editors.
  • Developing and maintaining local contacts.
  • Coordinating and liaising with correspondents in the field for purpose of compiling news and features.
  • Make sure that News bytes are of good quality, ethically sound and precise to the right length.
  • Ensure all social media platforms are updated regularly
  • Advising your supervisor on new trends in online tools, applications, channels, design & strategy
  • Moderating talk shows

Skills and Personal attribute

  • Have a good command of any Luhya dialect from Busia and Kakamega – Spoken and written ( Attach voice demo)
  • Strong writing, editing and analytical skills
  • Ability to moderate a talk show
  • Ability to work odd hours
  • Clear understanding of media laws and ethics
  • Self driven, assertive, punctual and organized.
  • Must have a nose for news, broad and strategic thinker and pay attention to detail.
  • Must demonstrate a professional approach and appearance including enthusiasm, drive, commitment, honesty, trust, loyalty and keep abreast with evolving

Academic and professional experience

  • A university degree in journalism / mass communication or another related field from a recognized university.
  • A masters degree in communication or its acceptable equivalent will be an added advantage.
  • At least 3 years experience as a Presenter /newsreader/reporter/subeditor in a reputable newsroom.
  • Must be social media savvy, innovative and creative

If you find this a good challenge and you qualify, please send your application and CV to recruitment@royalmedia.co.ke. Quote the code HRD/MULEMBEPRESENTER/2018
Closing date will be Friday 29th June ,2018 at 5pm. Please note only shortlisted candidates will be contacted.

RADIO CORRESPONDENT – EMBU

Royal Media Services Limited wishes to recruit a suitably qualified individual to the position of a Radio correspondent. He/she will be required to source, generate, package and present the news. He/she will report to the Head of desk

Available Vacancies: One (1)

Key roles & responsibilities

  • Generating ideas for news stories and news features
  • Following leads from news agencies, the police, the public, press conferences and other sources;
  • Generating ideas to head of desks , editors and producers;
  • Researching and compiling relevant information to support a story using credible information sources such as the internet, archives, databases, etc.;
  • Writing scripts for bulletins, headlines and special reports;
  • Exercising judgment on the best story angle;
  • Using portable digital audio recorders and other equipment to record material and appropriate editing software to produce complete packages for broadcast;
  • Preparing material for both pre-recorded and live pieces;
  • Filling stories from the respective county
  • Developing and maintaining useful contacts and relations with news sources;
  • Understanding and complying with media law and industry codes of conduct.

Academic and professional/work Experience

  • Degree in journalism, mass communications or any other related field
  • At least one year relevant experience as a reporter / correspondent in a busy media house.

Essential Competences

  • Excellent written and spoken Kiembu, English and Swahili (Attach – Kiembu, English and Swahili demo in mp3 format)
  • An edge for news or features, ability for quick thinking, persistence, personal initiative and a good memory
  • Sound knowledge of the local and international social, political and economic news-shaping environment
  • A clear communicating voice
  • Ability to report accurately and impartially.

If you are interested and qualified, please email your CV, voice demo and an application to recruitment@royalmedia.co.ke by Friday 29th June 2018.
Clearly cite Job Ref No. Embu06/18. Only shortlisted candidates will be contacted.

EGESA FM NEWS PRESENTER

EGESA FM is seeking to fill the position of a radio news presenter. If you believe you have what it takes to fill the above position, take time, read through and apply.

KEY ROLES AND RESPONSIBILITIES

  • To sub-edit copy from reporters/correspondents.
  • Writing scripts for bulletins, headlines and reports.
  • Selecting appropriate stories and exercising editorial judgement on the best angle from which to approach a story.
  • Preparing and presenting material ‘on air’ for both pre-recorded and live pieces;
  • Generating ideas for stories , features and following leads from news agencies, the police, the public, press conferences and other sources.
  • Pitching story ideas to editors.
  • Developing and maintaining local contacts.
  • Coordinating and liaising with correspondents in the field for purpose of compiling news and features.
  • Make sure that News bytes are of good quality, ethically sound and precise to the right length.
  • Ensure all social media platforms are updated regularly
  • Advising your supervisor on new trends in online tools, applications, channels, design & strategy
  • Moderating talk shows

Skills and Personal attribute

  • Have a good command of Ekegusii language- Spoken and written ( Attach voice demo)
  • Strong writing, editing and analytical skills
  • Ability to moderate a talk show
  • Ability to work odd hours
  • Clear understanding of media laws and ethics
  • Self driven, assertive, punctual and organized.
  • Must have a nose for news, broad and strategic thinker and pay attention to detail.
  • Must demonstrate a professional approach and appearance including enthusiasm, drive, commitment, honesty, trust, loyalty and keep abreast with evolving

Academic and professional experience

  • A university degree in journalism / mass communication or another related field from a recognized university.
  • A masters degree in communication or its acceptable equivalent will be an added advantage.
  • At least 3 years experience as a Presenter /newsreader/reporter/subeditor in a reputable newsroom.
  • Must be social media savvy, innovative and creative

If you find this a good challenge and you qualify, please send your application and CV to recruitment@royalmedia.co.ke. Quote the code HRD/EGESAPRESENTER/2018
Closing date will be Friday 29th June ,2018 at 5pm. Please note only shortlisted candidates will be contacted.

 


 

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